Monthly Archives: April 2016

What skills are new graduates missing when they start their first jobs?

By | 2017-10-10T11:16:56+00:00 April 27, 2016|

As a talent development consultant, when contracted to develop "onboarding" or "new hire" programs for fresh-to-the-workforce hires, I'm most often asked to create learning experiences that will teach business communication, relationship management, conflict resolution, professionalism & etiquette, time management, research & analysis, listening skills, and solving problems as a team.

"They are intelligent, capable, and technically savvy," one client said of his new sales hires, "but they show up not knowing how to behave and engage professionally in the workplace. They have to be told not to curse when speaking to clients, that ripped jeans are inappropriate work attire, and that e-mails need to be written in complete sentences. "

Professional organizations and businesses alike are all lauding this new crop of employees as highly qualified, innovative, ambitious, and skilled; however, their shortcomings in soft skills are impeding their success in the workplace.